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DeMathaEnglish Medium School
Complaint & Grievance
Every Concern Is Heard | Handled With Care | In Confidence
We Take Every Concern Seriously
If something has not gone the way it should — about your child's learning, safety, fees, staff conduct, or anything else concerning the school — please tell us. Every complaint reaches the school office directly and is looked into with care and in confidence. You do not need to be certain something is wrong to raise it; a concern shared early is easier to put right.
Connected Directly to the School Office
Submit a Complaint
Please describe your concern clearly, including relevant names, dates and the class involved where applicable. This helps us look into the matter properly.
Handled in Confidence
How It Works
What Happens After You Submit
1
You Submit
Fill in the form above with as much detail as you can. You may remain anonymous if you prefer.
2
We Acknowledge
The school office receives your complaint directly and confirms it has been received.
3
We Look Into It
The relevant staff member or the Grievance Committee reviews the matter carefully and fairly.
4
We Respond
You are informed of the outcome or the action taken, unless you have chosen to remain anonymous.
If You'd Rather Not Use the Form
Other Ways to Reach Us
Speak to Us
Call the Office
Some concerns are easier to explain over the phone. Call +91 93946 60732 during school hours and ask to speak with the office.
Write to Us
Email the School
Write directly to dmstulshibari@gmail.com with as much detail as you can share.
In Person
Visit the Office
You are always welcome to visit the school office in Tulsibari and speak to a member of staff directly.
We're Listening
Your Voice Helps Us Do Better
Every complaint we receive, however small, helps DeMatha become a better school for every child here. Thank you for taking the time to tell us.